BOOK AN APPOINTMENT now

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

BOOK AN APPOINTMENT now

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

Service Icon

COVID-19 PCR Swabs

See important booking notes for this service.

MOH Guidelines for COVID-19 PCR swabs have changed.

Under the new guidelines set out by the Ministry of Health as part of Phase III, funded PCR swabs will be offered under certain circumstances:

  • If there is a clinical suspicion despite 2x negative RATs. This includes ongoing or worsening COVID-19 symptoms, or being symptomatic and a household contact of a positive case.
  • Where the results will benefit you and help in the management of your condition.

Swabs are done by trained health professionals in a gentle and professional manner. We offer nasopharyngeal (nose) swabs; a combination of oral and anterior nasal (front of nose) swabs for children; and Rapid Antigen tests (RATs).

What is the process?.

  • Please book your swab appointment below, or by phone.
  • Check your email to ensure your booking has been successfully confirmed in our system.

When attending your swab appointment;

  1. PLEASE WEAR A MASK.
  2. PLEASE OBSERVE SOCIAL DISTANCING.
  3. On arrival, please sanitize your hands and report to reception. We have a separate waiting area/room for PCR and RAT testing which is done by a doctor.
  4. If required, the doctor will perform an examination and offer medical advice on management of your symptoms.
  5. For PCR tests, you will receive your result by text and/or email. If you have not heard back within 48 -72 hours, please contact our clinic.
  6. For RAT tests, your result will be available within 15 min after the test.

Thank you!

We also offer Fit-to-Fly COVID-19 PCR swabs and RATs for international travel certifiation. See this service for details.

IMPORTANT NOTE FOR COVID-19 SWABS [please remove]

After booking, please check your email to verify that your booking was received and recorded successfully.

When attending your swab appointment;

  1. PLEASE WEAR A MASK.
  2. On arrival, please park on Ponsonby Road near the Franklin & Ponsonby Road junction.
  3. Please make your way to the back of the clinic which can be accessed via the driveway next to Fat Belly Deli near the top of Franklin Road.
  4. PLEASE OBSERVE SOCIAL DISTANCING.
  5. Please do not arrive early, as there will be other patients before you.
  6. Due to the high volume of testing during the Omnicron outbreak, please allow at least 48 hours for your results (could be longer).

THANK YOU!

BOOK AN APPOINTMENT now

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

BOOK AN APPOINTMENT now
Sub Title Icon

Treatments

Sub Title Icon

Our Primary Care Includes

  • General Medical Conditions
  • Annual Wellness Checks
  • Women's Health
  • Sexual Health & STI checks
  • Accident & Urgent Care Services
  • COVID-19 PCR & RAT testing
  • Iron Infusions
  • Driver's & Employment medicals
OUR SERVICES
COVID-19 PCR Swabs
LEARN MORE