Our Cancellation Policy
No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, to allow your slot to be utilised by another patient.
Cancellations within 24 hours will incur a 50% cancellation fee. Non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).
Under the new guidelines set out by the Ministry of Health as part of Phase III, funded PCR swabs will be offered under certain circumstances:
Swabs are done by trained health professionals in a gentle and professional manner. We offer nasopharyngeal (nose) swabs; a combination of oral and anterior nasal (front of nose) swabs for children; and Rapid Antigen tests (RATs).
When attending your swab appointment;
Thank you!
We also offer Fit-to-Fly COVID-19 PCR swabs and RATs for international travel certifiation. See this service for details.
After booking, please check your email to verify that your booking was received and recorded successfully.
When attending your swab appointment;
THANK YOU!