Our Cancellation Policy
No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, to allow your slot to be utilised by another patient.
Cancellations within 24 hours will incur a 50% cancellation fee. Non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).
The Ministry of Health has issued specific guidelines on the use of supervised RATs for patients that fulfill certain criteria.
Criteria for a funded Supervised RAT:
If you wish to have a supervised RAT test for other reasons (being a close contact without symptoms or a casual contact, locations of interest, workplace surveillance, domestic travel, for private hospital visits/procedures), please note that this is unfunded and a standard medical consultation fee of $85 applies).
If you require a medicate certificate certifying that you have undergone a supervised RAT test and have returned a negative result, this can be provided at an additional cost of $30. Please double check all details are correct prior to leaving the clinic. A copy of the certificate will also be emailed to you.
The doctor may offer a PCR test if there is clinical suspicion of COVID despite 2x negative RATs, and where it will benefit you and help in the management of your condition.
When attending your swab appointment;
Thank you!
We also offer Fit-to-Fly COVID-19 swabs for international travel certification. See this service for details.
After booking, please check your email to verify that your booking was received and recorded successfully.
When attending your swab appointment;
THANK YOU!