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Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

BOOK AN APPOINTMENT now

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

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Home & Hotel Visits

See important booking notes for this service.

We offer a callout service where medical care is provided in the convenience of your own home or hotel room.

This is especially useful if you or your family member are too unwell to travel to our clinic, or where there is physical or practical difficulty with transport.

Our doctors can provide treatment during the consultation as well as follow up care.

Please phone or email us to book this service. Our duty doctor will assess the urgency of the visit and in most circumstances we will be able to accommodate a review on the same day.

Please note that our callout rates vary depending on location, time of the day and urgency of review. We will provide a quote prior to the visit.

BOOK AN APPOINTMENT now

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

BOOK AN APPOINTMENT now
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Home & Hotel Visits

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Treatments

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Our Primary Care Includes

  • General Medical Conditions
  • Annual Wellness Checks
  • Women's Health
  • Sexual Health & STI checks
  • Accident & Urgent Care Services
  • COVID-19 PCR & RAT testing
  • Iron Infusions
  • Driver's & Employment medicals
OUR SERVICES
Home & Hotel Visits
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