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Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

While we allow you to choose the doctor you wish to see for your medical consultation, we reserve the right to assign a different doctor to see you if the doctor chosen is unavailable for any reason, including illness or if they are dealing with a complicated case, procedure, or emergency. We try to avoid doing this if possible, however sometimes this is necessary, and will save you time waiting for the original doctor to be available. You will be advised at the time of the consultation with regards to this.

Thank you for your understanding.

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CORPORATE ENQUIRY

Corporate Enquiry

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

While we allow you to choose the doctor you wish to see for your medical consultation, we reserve the right to assign a different doctor to see you if the doctor chosen is unavailable for any reason, including illness or if they are dealing with a complicated case, procedure, or emergency. We try to avoid doing this if possible, however sometimes this is necessary, and will save you time waiting for the original doctor to be available. You will be advised at the time of the consultation with regards to this.

Thank you for your understanding.

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Rich PL

ALWAYS CALL 111
IN THE CASE OF AN EMERGENCY

The doctors in our urgent care clinic are all skilled and experienced in dealing with all types of urgent medical care, "everything and anything" that comes in through the door.

Restore volume, smooth wrinkles and reawaken your skin's own collagen — with a regenerative treatment that works instantly and continues over time.

We are pleased to offer Rich PL, an innovative regenerative volumising treatment from Italian aesthetic brand Promoitalia — the same trusted name behind our Skinfill Bacio lip treatment — now available at our clinic.

Rich PL is a professional treatment that combines free hyaluronic acid with polylactic acid to correct volume loss and wrinkles while stimulating your skin's natural regenerative processes. Unlike a traditional filler, which simply adds volume, Rich PL works on two levels — delivering a strong, immediate volumising effect while activating your fibroblasts to rebuild collagen from within.

This is a treatment for skin that has lost fullness, firmness and smoothness over time — softening wrinkles and restoring a naturally revitalised, more youthful appearance.

What Makes Rich PL Different?

Rich PL sits in a category of its own — somewhere between a skin booster and a filler. It doesn't just fill; it regenerates.

Most volumising treatments rely on hyaluronic acid alone, which restores fullness but breaks down over time without improving the skin's underlying quality. Rich PL pairs free (non-cross-linked) hyaluronic acid with polylactic acid (PLLA), a well-established collagen stimulator. The hyaluronic acid delivers immediate hydration and volume, while the PLLA prompts your skin to produce fresh collagen for a longer-lasting, regenerative result.

Cleverly, the hyaluronic acid also forms a protective matrix around the polylactic acid, helping the PLLA remain active in the skin for longer — so the treatment keeps working well after the initial result.

Key Benefits

  • Immediate volume — free hyaluronic acid restores fullness and corrects volume loss from the first treatment
  • Long-term collagen stimulation — polylactic acid activates fibroblasts to build new collagen over time
  • Deep hydration — restores moisture and radiance to tired, depleted skin
  • Smooths wrinkles and irregularities — softens fine lines and improves overall skin texture
  • Regenerative, not just corrective — reawakens the skin's own natural processes
  • Natural-looking results — enhances and restores rather than transforming your appearance

How It Works

[CONFIRM VARIANT]Standard Rich PL / Rich PL Topic — free hyaluronic acid + polylactic acid (PLLA). (Draft below is written for this version.)Rich PL Advance — a four-component formula: PLLA (20 mg/mL), free HA (12 mg/mL), calcium hydroxyapatite (CaHA, 0.1 mg/mL), and recombinant collagen type III (3 mg/mL). If the clinic uses Advance, replace the two ingredient paragraphs below with these four components and note the added stretch-mark indication.

Rich PL is a ready-to-use liquid solution that combines free hyaluronic acid and polylactic acid. It targets both the visible signs of volume loss and the underlying condition of the skin.

Hyaluronic Acid (HA) acts immediately — binding moisture, restoring hydration, and delivering a strong volumising effect that corrects wrinkles and loss of fullness.

Polylactic Acid (PLLA) works over time. It stimulates and reprograms cell reproduction by activating your skin's fibroblasts, encouraging the production of new collagen. This rebuilds the skin's structure and firmness gradually, for a result that develops and lasts. The hyaluronic acid matrix protects the PLLA, prolonging its regenerative action.

Together, they provide an instant improvement and a progressive, regenerative one — hydration and volume now, renewed collagen and firmness over the weeks that follow.

[CONFIRM delivery method: Rich PL can be injected, or delivered via micro-needling / Dermapen depending on the protocol the clinic uses. Adjust "What to Expect" accordingly.]

What to Expect

Rich PL is administered as an in-clinic treatment by one of our trained practitioners [CONFIRM: injection and/or Dermapen/micro-needling delivery]. The treatment is quick and well tolerated, and a topical numbing cream can be applied beforehand for comfort.

Most patients experience little to no downtime. Some mild redness or swelling at the treatment site is possible but generally resolves quickly. You'll notice an immediate improvement in volume and hydration, with skin firmness and quality continuing to develop as new collagen forms. A course of sessions is typically recommended to build and maintain optimal results. [CONFIRM: number of sessions and spacing — a course of around 3 sessions spaced several weeks apart is common for this style of treatment, but confirm the clinic's protocol.]

Treatment Highlights

  • Quick, in-clinic procedure with minimal discomfort
  • Immediate volume plus long-term collagen renewal
  • Little to no downtime for most patients
  • Regenerative results that look and feel natural
  • Ideal as a standalone treatment or combined with other facial aesthetic services
  • Made in Italy by Promoitalia, a trusted name in professional aesthetic medicine

Who Is a Good Candidate?

Rich PL is suitable for anyone looking to restore volume, soften wrinkles and improve the overall quality of their skin with a regenerative approach. It is particularly well suited to patients who:

  • Have noticed a loss of facial volume and fullness
  • Want to soften wrinkles and fine lines
  • Are looking for both immediate results and long-term skin regeneration
  • Prefer a treatment that stimulates their own collagen
  • Want a natural enhancement rather than a dramatic change

A consultation with our practitioner prior to treatment will allow us to assess your individual needs and recommend the right approach for you.

Frequently Asked Questions

Is Rich PL a filler?

Rich PL is a regenerative volumising treatment rather than a conventional filler. It combines hyaluronic acid, which restores volume and hydration immediately, with polylactic acid, which stimulates your skin to produce new collagen over time. It corrects volume loss and improves the underlying quality of your skin.

How many treatments will I need?

A course of treatments is generally recommended for the best and longest-lasting results. As each patient's skin and goals are different, your practitioner will assess your skin and provide customised advice at your consultation. [CONFIRM exact course — e.g. 3 sessions spaced X weeks apart]

Is there any downtime?

Most patients experience little to no downtime. Some mild redness or swelling at the treatment site is possible but generally resolves quickly.

Can Rich PL be combined with other treatments?

Yes. Rich PL works well alongside other facial aesthetic treatments. Your practitioner will discuss the best combination approach for you at your consultation.

Is it painful?

The treatment is well tolerated, and a topical numbing cream can be applied beforehand if needed to keep you comfortable.

Individual results will vary. We recommend booking a consultation with our practitioner to discuss your individual needs and goals.

How much does it cost?

BOOK AN APPOINTMENT now

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

While we allow you to choose the doctor you wish to see for your medical consultation, we reserve the right to assign a different doctor to see you if the doctor chosen is unavailable for any reason, including illness or if they are dealing with a complicated case, procedure, or emergency. We try to avoid doing this if possible, however sometimes this is necessary, and will save you time waiting for the original doctor to be available. You will be advised at the time of the consultation with regards to this.

Thank you for your understanding.

BOOK AN APPOINTMENT now
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