Our Cancellation Policy
No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.
Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).
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We have partnered with Lux Radiology to provide a dedicated X-Ray service in our Ponsonby clinic for your imaging needs.
Our service is run by an experienced radiographer, who will ensure your X-ray is done in a safe and professional manner.
Our service covers all body parts - we perform routine medical X-rays such as chest x-rays; ACC-related X-rays to investigate injuries to the limbs/neck/chest; check for foreign body location and device placements X-rays for stomach/kidney tubes.
Please check out our services on www.luxradiology.co.nz.
ACC cases will incur a small co-payment, please present your ACC number on arrival.
We accept Pro-Extra vouchers.
Online bookings preferred to secure your appointment time but we are happy to take walk-ins as well.