Bringing the best possible urgent care to patients in NZ, wherever you are with our national telehealth service. Ponsonby Doctors brings you an online Medical Service via an easy to use web platform. Why wait for hours at clinics when we can help solve your problem in minutes over a telephone chat or video call?

Ponsonby Doctors offers an online medical care service staffed by urgent care doctors and general practitioners so you can receive the support and information you need.

We're taking the pressure off emergency care delivery across hospitals, health services, aged care facilities and ambulance services across New Zealand.

We bring Urgent Care and Family doctors to patients in need of urgent medical care wherever they are in NZ, via phone or video calls. Patients can expect to be online with a consulting urgent care doctor within minutes.

Benefits of our Telehealth Service

We offer telephone and video appointments.

Highly skilled doctors

Our doctors are locally trained in providing urgent care

The doctor you will speak to will always be a senior Urgent Care or family doctor.

Maintaining patient confidentiality

Secure and confidential consultations.

Ponsonby Doctors adheres to strict patient privacy and confidentiality laws.  All personally identifiable data and consultation notes are stored in a confidential manner.

Collaboration with existing healthcare processes

Seamless clinical management.

We put you, the patient, at the center of our service:  In addition to diagnosing and treating illness or injury, our doctors can provide prescriptions, referrals to hospitals or specialists, imaging services and allied health. We will send consultation notes to your GP so that they are aware of any changes to your health (unless you opt out of this service).