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BOOK AN APPOINTMENT now

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

BOOK AN APPOINTMENT now

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

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COVID-19 Rapid Antigen Testing (RAT)

See important booking notes for this service.

RATs are now used to diagnose an active COVID-19 Infection

The Ministry of Health has issued specific guidelines on the use of supervised RATs for patients that fulfill certain criteria.

Criteria for a funded Supervised RAT:

  • Covid-19 symptoms (fever, runny nose, sore/scratchy throat, new or worsening cough, shortness of breath)
  • Household contact of someone who has COVID-19 (Day 3 & 10)
  • People who are required to have a test under a mandatory testing order (eg. MIQ or border workers)

If you wish to have a supervised RAT test for other reasons (being a close contact without symptoms or a casual contact, locations of interest, workplace surveillance, domestic travel, for private hospital visits/procedures), please note that this is unfunded and a standard medical consultation fee of $85 applies).

If you require a medicate certificate certifying that you have undergone a supervised RAT test and have returned a negative result, this can be provided at an additional cost of $30. Please double check all details are correct prior to leaving the clinic. A copy of the certificate will also be emailed to you.

The doctor may offer a PCR test if there is clinical suspicion of COVID despite 2x negative RATs, and where it will benefit you and help in the management of your condition.

What is the process?

  • Please book your swab appointment below, or by phone.
  • Check your email to ensure your booking has been successfully confirmed in our system.

When attending your swab appointment;

  1. PLEASE WEAR A MASK.
  2. PLEASE OBSERVE SOCIAL DISTANCING.
  3. On arrival, please sanitize your hands and report to reception. We have a separate waiting area and room for your test which will be done by a doctor, who can also provide general medical advice and answer any questions you may have.

Thank you!

We also offer Fit-to-Fly COVID-19 swabs for international travel certification. See this service for details.

IMPORTANT NOTE FOR COVID-19 SWABS

After booking, please check your email to verify that your booking was received and recorded successfully.

When attending your swab appointment;

  1. PLEASE WEAR A MASK.
  2. On arrival, please park on Ponsonby Road near the Franklin & Ponsonby Road junction.
  3. Please make your way to the back of the clinic which can be accessed via the driveway next to Fat Belly Deli near the top of Franklin Road.
  4. PLEASE OBSERVE SOCIAL DISTANCING.
  5. Please do not arrive early, as there will be other patients before you.

THANK YOU!

BOOK AN APPOINTMENT now

Our Cancellation Policy

No cancellations or changes allowed within 3 hours of the appointment. If you cannot make your appointment, kindly notify us 24 hours before your appointment, ideally to allow your slot to be utilised by another patient.

Cancellations within 24 hours will incur a 50% cancellation fee. Cancellations within 3 hours of your appointment, or non-attendance will incur a 100% cancellation fee ( the full cost of the appointment ).

BOOK AN APPOINTMENT now
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COVID-19 Rapid Antigen Testing (RAT)

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Treatments

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Our Primary Care Includes

  • General Medical Conditions
  • Annual Wellness Checks
  • Women's Health
  • Sexual Health & STI checks
  • Accident & Urgent Care Services
  • COVID-19 PCR & RAT testing
  • Iron Infusions
  • Driver's & Employment medicals
OUR SERVICES
COVID-19 Rapid Antigen Testing (RAT)
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